Philippines app comparison
Atome vs Fido PH: Cost Disclosures, Terms and Risks
Atome
Card, Loans & Save
Card, Loans & SaveNeuroncredit Financing Company Inc.
Neuroncredit Financing Company Inc.
Fido PH
Fidoph Philippines-Cash Loan
Fidoph Philippines-Cash LoanFidoph Lending Corporation
Fidoph Lending CorporationPublished Cost & Terms
Atome
Source:
Google Play- Repayment Period: Up to 12 months available tenors are selected in the app.
Fido PH
Source:Google Play- Repayment Period: 61–360 days
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Google Play Review Insights
1. Support for Payment or Transfer Problems
Atome
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem.
Representative User Example
Does not accept debit cards. Only credit cards, after finally able to add the card, I was going to pay but then the app flagged me as suspicious and so I reached out for support for me just to be able to pay. And it was a useless effort. If I could rate…
Fido PH
What reviewers discussed
Sampled reviews described one reviewer described difficulty obtaining a response or resolution after contacting support about a loan-related problem.
Representative User Example
I was a long term customer of this App. Everything was great even customer service and email team. however, I have had QR error experience where I got debited thrice. The complain team were very attentive and cooperative until the issue got resolve. 1 star…
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
FAQ
What repayment terms do Atome and Fido PH publish?
Atome publishes repayment terms of up to 12 months. Available tenors are selected in the app. Fido PH publishes repayment terms of 61–360 days.