Philippines app comparison
Digido vs JuanHand: Cost Disclosures, Terms and Risks
Digido
Philippines Online Loan
Philippines Online LoanDigido Finance Corp.
Digido Finance Corp.JuanHand
Online Cash Loan App
Online Cash Loan AppWefund Lending Corp.
Wefund Lending Corp.Key Differences
App Access
Digido — Google Play access: temporarily unavailable. Official website access: partially available.
JuanHand — Google Play access: available. Official website access: available.
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Extra Cost
Extra Cost Rate
Daily Cost
Google Play Review Insights
1. Payment Posting and Balance Confirmation
Digido
What reviewers discussed
Sampled reviews described uncertainty about whether a payment had posted or reduced the displayed balance.
Representative User Example
Absurd late payment fee's, the app doesn't even load most of the time and I don't receive the OTP's. As far as I remember my remaining balance was only 300 pesos left, but due to "late" payment even though they have partial payment options to extend the…
JuanHand
What reviewers discussed
Sampled reviews described advance or completed payments not appearing promptly in the account, followed by difficulty reaching support for an update.
Representative User Example
I sent an email 3x, currently calling your customer service hotline for one hour now, tried all the contact numbers on your page, reached out to your instagram just to ask the status of the advance payment I made yesterday because it is not posted on my account.
What this may mean
An unposted payment can leave the balance or amount due unclear. Keep the receipt and confirm the payment date, posted balance, and remaining amount before treating repayment as complete.
2. Repayment Contact and Reminders
Digido
What reviewers discussed
Sampled reviews described collection calls or messages arriving before the reviewer’s stated repayment deadline.
Representative User Example
I've been using Digido for many years now. I had good experience with customer service before. It's just that they have high interest charges and fees. Aside from that, they call you many times a day even if it's 4 or 5 days before you're payment is due.…
JuanHand
What reviewers discussed
Sampled reviews described repeated calls, texts, or emails about repayment, including reminders before the due date and messages after a loan had been paid.
Representative User Example
Even if 1 week due you'll receive a text and email reminder, and from then, daily you will receive same reminders.
What this may mean
Repayment-contact problems can make it harder to confirm what is due or resolve a disputed balance. Save messages and payment records, and verify the balance and due date before paying.
