Philippines app comparison
GLoan vs Tala: Cost Disclosures, Terms and Risks
GLoan
Via GCash
Via GCashMynt Inc.
Mynt Inc.
Tala
Fast Cash Peso Loan App
Fast Cash Peso Loan AppTala Mobile
Tala MobileKey Differences
Published Borrowing Limits
GLoan — Maximum loan amount: ₱150,000.
Tala — Credit limit: ₱25,000.
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Google Play Review Insights
1. Support for Payment or Transfer Problems
GLoan
What reviewers discussed
Sampled reviews described one reviewer described difficulty obtaining a response or resolution from the container app's support channel; two reviews described difficulty obtaining a response or resolution from the container app's support channel.
Representative User Example
for now I rate 4 star .. it is useful but the internet connection in gcash is too slow...and cannot connect the customer service sometimes also I switch to my account and now I can't receive otp. even though install and re install again .. im hoping to fix…
Tala
What reviewers discussed
Sampled reviews described repeated waiting periods or difficulty getting a clear resolution from support after disbursement or transfer problems (7 working days).
Representative User Example
It's almost three weeks but they still not resolve it, they just keep on saying that I need to wait for another 7 working days to settle it.
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
2. Account Access During Fund Transfers
GLoan
What reviewers discussed
Sampled reviews described difficulty logging in or accessing the container app account; an error or stability issue interrupting use of the container app.
Representative User Example
This app crashes every time I login. This has happened before but at least it was a known problem with Developer Options. Now it's a mystery why it crashes. I've tried deleting cache and storages, reinstalling, using mobile data, using WiFi, turning some…
Tala
What reviewers discussed
Sampled reviews described being logged out or unable to reopen an account while trying to send approved funds to an e-wallet or bank account; login, wallet transfer, or disbursement problems, including funds not reaching the expected account and delays while support investigated.
Representative User Example
I tried to use the app for a loan, but when im about to dispense the money to my gcash acc. my account suddenly logged out.
What this may mean
Account-access problems can delay disbursement or make an active loan harder to manage. Keep login and transfer records, and confirm account access before relying on expected funds.
FAQ
What borrowing limits do GLoan and Tala publish?
GLoan publishes a maximum loan amount of ₱150,000. Tala publishes a credit limit of ₱25,000.