Philippines app comparison
Digido vs Maya: Cost Disclosures, Terms and Risks
Digido
Philippines Online Loan
Philippines Online LoanDigido Finance Corp.
Digido Finance Corp.
Maya
Savings, Loans, Cards
Savings, Loans, CardsMaya Philippines, Inc.
Maya Philippines, Inc.Key Differences
App Access
Digido — Google Play access: temporarily unavailable. Official website access: partially available.
Maya — Google Play access: available. Official website access: available.
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Google Play Review Insights
1. Repayment Contact and Reminders
Digido
What reviewers discussed
Sampled reviews described collection calls or messages arriving before the reviewer’s stated repayment deadline.
Representative User Example
I've been using Digido for many years now. I had good experience with customer service before. It's just that they have high interest charges and fees. Aside from that, they call you many times a day even if it's 4 or 5 days before you're payment is due.…
Maya
What reviewers discussed
Sampled reviews described two reviews described collection calls or messages after an overdue or late payment.
Representative User Example
Everytime I login, got an error that says, Please update your app or call customer service" countless times, but still getting the same error message. I've contacted their cx service, but after verification, I was told, we can't disclose any information.…
What this may mean
Repayment-contact problems can make it harder to confirm what is due or resolve a disputed balance. Save messages and payment records, and verify the balance and due date before paying.
2. Support for Payment or Transfer Problems
Digido
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem.
Representative User Example
hello good morning, im a user of your lending app, at nag babayad ako pa unti2 at hindi nyo crene-credit?? bakit bubalik nanaman sa 1700 naka ilang bayad na ako ng 200!! bawasan nyo yung acc ko nag babayad ako ng maayos. at nag email na ako hindi parin…
Maya
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem (2 weeks).
Representative User Example
Terrible customer service, I tried to call your customer service line but it's unavailable any time of the day. I got assisted multiple times by your chat support agent but the problem was still unresolved. I want to close my account but it's been 2 weeks…
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
FAQ
What app installation options do Digido and Maya publish?
Digido publishes a notice that Google Play installation is temporarily unavailable. The provider publishes an alternate Android installation route. Maya is available on Google Play.