Philippines app comparison
Fido PH vs Maya: Cost Disclosures, Terms and Risks
Fido PH
Fidoph Philippines-Cash Loan
Fidoph Philippines-Cash LoanFidoph Lending Corporation
Fidoph Lending Corporation
Maya
Savings, Loans, Cards
Savings, Loans, CardsMaya Philippines, Inc.
Maya Philippines, Inc.Key Differences
Repayment Term
Fido PH — 61–360 days.
Maya — 6–24 months.
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Google Play Review Insights
1. Repayment Contact and Reminders
Fido PH
What reviewers discussed
Sampled reviews described collection calls or messages after an overdue or late payment.
Representative User Example
changed from 5 star to 1 star. 1 day late of payment, too much threatening messages. high interests but pay after every 15 days. once it's fully paid done with fidoph. if needed go ahead borrow but lifetime as a borrower a big no no
Maya
What reviewers discussed
Sampled reviews described two reviews described collection calls or messages after an overdue or late payment.
Representative User Example
Everytime I login, got an error that says, Please update your app or call customer service" countless times, but still getting the same error message. I've contacted their cx service, but after verification, I was told, we can't disclose any information.…
What this may mean
Repayment-contact problems can make it harder to confirm what is due or resolve a disputed balance. Save messages and payment records, and verify the balance and due date before paying.
2. Support for Payment or Transfer Problems
Fido PH
What reviewers discussed
Sampled reviews described one reviewer described difficulty obtaining a response or resolution after contacting support about a loan-related problem.
Representative User Example
I was a long term customer of this App. Everything was great even customer service and email team. however, I have had QR error experience where I got debited thrice. The complain team were very attentive and cooperative until the issue got resolve. 1 star…
Maya
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem (2 weeks).
Representative User Example
Terrible customer service, I tried to call your customer service line but it's unavailable any time of the day. I got assisted multiple times by your chat support agent but the problem was still unresolved. I want to close my account but it's been 2 weeks…
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
FAQ
What repayment terms do Fido PH and Maya publish?
Fido PH publishes repayment terms of 61–360 days. Maya publishes repayment terms of 6–24 months.