Philippines app comparison
Home Credit Cash Loan vs Maya: Cost Disclosures, Terms and Risks
Home Credit Cash Loan
Via Home Credit Philippines (HCP)
Via Home Credit Philippines (HCP)Hc Consumer Finance Philippines, Inc.
Hc Consumer Finance Philippines, Inc.
Maya
Savings, Loans, Cards
Savings, Loans, CardsMaya Philippines, Inc.
Maya Philippines, Inc.Key Differences
Published Borrowing Limits
Home Credit Cash Loan — Maximum loan amount: ₱150,000.
Maya — Credit limit: ₱250,000.
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Your comparison
Extra Cost
Extra Cost Rate
Daily Cost
Google Play Review Insights
1. Support for Payment or Transfer Problems
Home Credit Cash Loan
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution from the container app's support channel.
Representative User Example
One of the most frustrating financial apps I've used! The app lacks transparency, payment details are confusing, and tracking support cases is a nightmare. The worst part is customer support—agents repeatedly auto-close active chats or tickets without…
Maya
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem (2 weeks).
Representative User Example
Terrible customer service, I tried to call your customer service line but it's unavailable any time of the day. I got assisted multiple times by your chat support agent but the problem was still unresolved. I want to close my account but it's been 2 weeks…
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
2. Account Access During Fund Transfers
Home Credit Cash Loan
What reviewers discussed
Sampled reviews described two reviews described difficulty logging in or accessing the container app account; one reviewer described an error or stability issue interrupting use of the container app.
Representative User Example
Im trying to login for straight 3 days but for no avail it only shows as session time out. Are you having this system issue lately and why theres no announcement? If im not hearing any answer consider my account close along with the loan on it and I will…
Maya
What reviewers discussed
Sampled reviews described one reviewer described an app error interrupting access to a loan, account, or repayment screen.
Representative User Example
I’m really disappointed with this app. It’s a waste of time because there are so many errors, especially when I try to purchase a load. The load doesn’t come through, and all I get are error messages. I hope you can fix this as soon as possible because…
What this may mean
Account-access problems can delay disbursement or make an active loan harder to manage. Keep login and transfer records, and confirm account access before relying on expected funds.
FAQ
What borrowing limits do Home Credit Cash Loan and Maya publish?
Home Credit Cash Loan publishes a maximum loan amount of ₱150,000. Maya publishes a credit limit of ₱250,000.