Philippines app comparison
JuanHand vs Maya: Cost Disclosures, Terms and Risks
JuanHand
Online Cash Loan App
Online Cash Loan AppWefund Lending Corp.
Wefund Lending Corp.
Maya
Savings, Loans, Cards
Savings, Loans, CardsMaya Philippines, Inc.
Maya Philippines, Inc.Key Differences
Published Borrowing Limits
JuanHand — Maximum loan amount: ₱50,000.
Maya — Credit limit: ₱250,000.
Published Cost & Terms
JuanHand
Source:
Google Play- Maximum APR: 30%
Maya
Source:Google Play- Maximum Annual APR: 30.78% For Maya Personal Loan.
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Extra Cost
Extra Cost Rate
Daily Cost
Google Play Review Insights
1. Repayment Contact and Reminders
JuanHand
What reviewers discussed
Sampled reviews described repeated calls, texts, or emails about repayment, including reminders before the due date and messages after a loan had been paid.
Representative User Example
Even if 1 week due you'll receive a text and email reminder, and from then, daily you will receive same reminders.
Maya
What reviewers discussed
Sampled reviews described two reviews described collection calls or messages after an overdue or late payment.
Representative User Example
Everytime I login, got an error that says, Please update your app or call customer service" countless times, but still getting the same error message. I've contacted their cx service, but after verification, I was told, we can't disclose any information.…
What this may mean
Repayment-contact problems can make it harder to confirm what is due or resolve a disputed balance. Save messages and payment records, and verify the balance and due date before paying.
2. Support for Payment or Transfer Problems
JuanHand
What reviewers discussed
Sampled reviews described fast installment reminders, while a recent review reported difficulty finding clear contact details or reaching support about a reloan error and disbursement question.
Representative User Example
Their csr are so fast to remind about your approaching deadline of your instalment loan, but when I need them about the error of my reloan, they're so hard to contact.
Maya
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem (2 weeks).
Representative User Example
Terrible customer service, I tried to call your customer service line but it's unavailable any time of the day. I got assisted multiple times by your chat support agent but the problem was still unresolved. I want to close my account but it's been 2 weeks…
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
FAQ
What borrowing limits do JuanHand and Maya publish?
JuanHand publishes a maximum loan amount of ₱50,000. Maya publishes a credit limit of ₱250,000.