Philippines app comparison
Maya vs Tala: Cost Disclosures, Terms and Risks
Maya
Savings, Loans, Cards
Savings, Loans, CardsMaya Philippines, Inc.
Maya Philippines, Inc.
Tala
Fast Cash Peso Loan App
Fast Cash Peso Loan AppTala Mobile
Tala MobileKey Differences
Credit Limit
Maya — Credit limit: ₱250,000.
Tala — Credit limit: ₱25,000.
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Google Play Review Insights
1. Support for Payment or Transfer Problems
Maya
What reviewers discussed
Sampled reviews described difficulty obtaining a response or resolution after contacting support about a loan-related problem (2 weeks).
Representative User Example
Terrible customer service, I tried to call your customer service line but it's unavailable any time of the day. I got assisted multiple times by your chat support agent but the problem was still unresolved. I want to close my account but it's been 2 weeks…
Tala
What reviewers discussed
Sampled reviews described repeated waiting periods or difficulty getting a clear resolution from support after disbursement or transfer problems (7 working days).
Representative User Example
It's almost three weeks but they still not resolve it, they just keep on saying that I need to wait for another 7 working days to settle it.
What this may mean
Support delays can matter when a payment or transfer problem needs urgent resolution. Keep transaction records and screenshots, and confirm your account status while the issue is being handled.
2. Account Access During Fund Transfers
Maya
What reviewers discussed
Sampled reviews described one reviewer described an app error interrupting access to a loan, account, or repayment screen.
Representative User Example
I’m really disappointed with this app. It’s a waste of time because there are so many errors, especially when I try to purchase a load. The load doesn’t come through, and all I get are error messages. I hope you can fix this as soon as possible because…
Tala
What reviewers discussed
Sampled reviews described being logged out or unable to reopen an account while trying to send approved funds to an e-wallet or bank account; login, wallet transfer, or disbursement problems, including funds not reaching the expected account and delays while support investigated.
Representative User Example
I tried to use the app for a loan, but when im about to dispense the money to my gcash acc. my account suddenly logged out.
What this may mean
Account-access problems can delay disbursement or make an active loan harder to manage. Keep login and transfer records, and confirm account access before relying on expected funds.
FAQ
What borrowing limits do Maya and Tala publish?
Maya publishes a credit limit of ₱250,000. Tala publishes a credit limit of ₱25,000.